Shipments & Parcel Tracking
Orders are delivered throughout Greece, at the address you indicate. Shipping costs are determined by the cost of the products, and the delivery address. The shipment of the products for sales within Greece is done exclusively through a courier service, specifically Speedex. Shipping costs are free when the shopping cart reaches or exceeds € 50, otherwise it is € 3. Additional € 2 is the cash on delivery charge. Delivery times for orders vary. Under normal circumstances, orders are delivered in 1-3 working days (depending on the destination), which are calculated from the day of order confirmation, and depends on the availability of products. If you want to choose a different transport company, you should contact us by phone at 2310303279 or email email@example.com and you will be charged the relevant costs. You can also pick up the products free of charge from the TRAMPOLINO store, 25th of March 46, 54248, Thessaloniki, Greece during Monday-Monday opening hours according to the opening hours of the Thessaloniki stores. The use of the cash on delivery service amounts to 2 euros, regardless of the order amount.
You can track the progress of your order through the tracking number of the courier company, which will be sent to you via email, when available. Enter the Shipping Code (Tracking / Shipment Number) here: http://www.speedex.gr/isapohi.asp The courier store that serves you, is obliged to keep the parcel for 10-15 calendar days, and to try to find you three times during this period. Whenever he does not find you, he should inform you of the delivery attempt. If you have difficulty coordinating the delivery time, you can pick it up from the courier store that serves you. In remote areas where there is no courier store in the area, your parcel will be sent to the local Post Office, with the possibility that you will have to pick it up yourself, especially in case you have chosen the COD service.